Day 4 - morning session
Be data driven informed
As PMs we are expected to be data-driven and base decisions on user usage data. In this talk I will suggest a different approach of being data-informed, meaning that user usage data is only 1 source of input out of many to base product decisions on.
How to earn the trust of the CEO
My personal story of how I transformed my product team into an independent empowered team, trusted by our management.
A one-year journey where we practiced extensive use of data, listening to the voice of the customer, and communicating effectively with executives.
I'll share simple tools, techniques, and guidelines that any product manager can practice.
From constraint to value
Bringing value to users is the mission for any product manager, but what happens when you have a feature that brings value to the business but not to it's users? What do you do next?
Turning Customers into Raving Fans
Gong customers praise its product and give it high scores. In this talk, Eilon covers how the Gong team is executing towards high customer satisfaction and high user impact. Eilon reviews the main Gong product principles and team approaches to this end, and provides examples on how these principles come into play in practice
Crossing the chasm - from interviewee to employee in COVID times